Removing Stuck Tapes from a Tape Drive / Library

backuplto-3tape

So when a tape gets physically stuck (LTO-3), does anyone have any recommendations for getting it out if you can get to it from the bay?

Right now, I have been using a screw driver and sticking it into the little area that is for write protection:

alt text http://www.kbrandt.com/files/ltotape.jpg

This probably means I need to replace the drive, but ignoring that, is there a better tool or method? Am I insane to do this without unplugging the machine (it doesn't look like there is anything exposed that would have current)…?

Best Answer

Sorry, but when we had a similar incident we had to actually open the juke feeder for the tape drive with a screwdriver..removing screws...and remove the cartridge.

Otherwise the method you're using now should work, but you will most likely have to look for a replacement as soon as you can.

Is this happening with all tapes or just a particular one? Can you see what's causing the "stick" (misalignment, motor problem, cartridge issue)?