SCCM 2012 software updates failing

sccm-2012

Our SCCM setup stopped downloading updates 3 days ago.

The error shown on the wsyncmgr.log is this:

Sync failed: The subscription cannot be run at this time. Please wait a few minutes and try again. Source: Microsoft.UpdateServices.Internal.BaseApi.SoapExceptionProcessor.DeserializeAndThrow SMS_WSUS_SYNC_MANAGER   11/03/2014 02:53:05 p.m.    308 (0x0134)

Everything was running smoothly. I have tried to solve the issue but I'm stuck here.

EDIT: I have rebooted both DB and SCCM servers.

Best Answer

As stated on the question, I had rebooted the SQL server without success.

I opened a case with MS support and the analyst recommended rebooting both SQL server and SCCM server.

I tried this and the server is now syncing correctly with Windows Update.

The original cause of the issue was that the SQL server ran out of space. I did not have this information before. The space issue was fixed and the server rebooted, however, a reboot of both servers was necessary in this case.