SQL Server- reporting services failed to open in IE after patching

sqlsql-server-2005ssrs

I have SQL 2005 server – 32 bit standard edition. The server has SSAS,SSIS,SSRS and database services.
I patched the server to 9.00.4220.

We are having problems with reporting services. It starts fine and connects to database (as from activity monitor) but the resportserver page doesnt open in IE.
It says:

HTTP Error 404 – File or directory not found.
Internet Information Services (IIS)

When connection from management studio it says:

the attempt to connect to the report server failed. check your connection information and that the report server is a compatible version

What should I do?

Regards
Manjot

Best Answer

Some troubleshooting steps:

  • Are you seeing any errors in the Application event log for the OS?
  • Do you see the hits against /reportserver/ in the IIS logs?
  • Have you verified in IIS that the /reportserver/ virtual directory is still present and that it's using the correct application pool (which has the proper identity)?