Ssh – Network timeout errors with Amazon EC2 instance after first 10 minutes

amazon ec2amazon-web-servicesputtysshubuntu-14.04

I create a new instance. Happens for both Amazon Linux or Ubuntu instances. I didn't try a windows instance.

Sometimes, I can log in once via ssh(putty). I do some cd .. and ls commands but that's it. I then get 'Software caused connection to Abort' from Putty. Future attempts at connection to the instance result in a "Connection timeout error".

I tried connecting with my Windows 10 Desktop, iMac and my Win10 Laptop (same router). My security group allows ssh (I tried allowing everything). Reboot the instance doesn't help.

I don't know how access Aws instances without ssh. Thanks.

EDIT:

I found some threads from 2011 with a similar issue

https://forums.aws.amazon.com/message.jspa?messageID=251001#251001

https://forums.aws.amazon.com/message.jspa?messageID=246274

EDIT 2:
Issue solved

Long story short: My account a long time ago was suspended (and unknowingly put into "isolation"). Then I got my account reactivated. Account Support said it was a technical issue. I paid for Tech Support for 2 months, Tech Support realized this was an account issue. I received a refund and $100 in AWS credits.

Best Answer

Solution: Ask customer support if your account is put into isolation and have them remove it. This behavior will most likely only happen if your account was suspended and it wasn't removed when it was re-activated. Account Isolation can at the region level.