We currently use a free SSL-FTP client called Move-It-Freely to transmit data from a custom data entry program at over forty facilities scattered around the state to our central server. Under XP, it works flawlessly.
Some facilities have upgraded to Windows 7. On these machines, uploads (transfers to us) work, downloads (transfers from us to them) fail. Replacing the Windows 7 machine with an XP machine solves the problem. We have also verified that the network firewall settings have not changed.
This problem persists even if Windows firewall is not running. We were able to remote into one of the Windows 7 machines to verify that the Windows firewall was indeed turned off.
We cannot replicate the problem on our own Windows 7 machines, and are at a loss of how to fix this feature for our customers. The data contain health-related information, and needs to be encrypted (hence SSL-FTP.)
Despite hours spent on Google, we cannot find a solution.
Best Answer
have you verified that the SSL settings are the same for win 7 systems in house vs the failing ones? Are you there is no external firewall setting (not on the client) that could be blocking this? It seems very odd that it works inside your lab but not going to the outside without some third party (like a proxy) doing something odd to the connection.