Ssl – the ssl certificate only work with ‘www.example.com’ and not with ‘example.com’

apache-2.4sslssl-certificate

I purchased a certificate that is valid for both www.example.com and example.com. My server is working only with "www.example.com" (ssl is working fine) but it is not showing anything at all when I type "example.com" on the browser. Here is my apache file config which basicly is the same virtualHost twice but with different ServerName

Define APACHE_LOG_DIR /var/log/apache2
Define SSLCERTIFICATE /etc/apache2/ssl/mycertificate.crt
Define SSLKEY /etc/apache2/ssl/mykey.key
<IfModule mod_ssl.c>
        <VirtualHost *:443>
                ServerAdmin admin@example.com
                ServerName www.example.com

                DocumentRoot /var/www/site2/

                ErrorLog ${APACHE_LOG_DIR}/error.log
                CustomLog ${APACHE_LOG_DIR}/access.log combined

                SSLEngine on

                SSLCertificateFile ${SSLCERTIFICATE}
                SSLCertificateKeyFile ${SSLKEY}

                <FilesMatch "\.(cgi|shtml|phtml|php)$">
                                SSLOptions +StdEnvVars
                </FilesMatch>
                <Directory /usr/lib/cgi-bin>
                                SSLOptions +StdEnvVars
                </Directory>

                <Directory />
                        Options FollowSymLinks
                        AllowOverride All
                </Directory>
                <Directory "/var/www/site2">
                        Options Indexes FollowSymLinks MultiViews
                        AllowOverride All
                        Order Allow,Deny
                        Allow from all
                </Directory>


                BrowserMatch "MSIE [2-6]" \
                                nokeepalive ssl-unclean-shutdown \
                                downgrade-1.0 force-response-1.0
                # MSIE 7 and newer should be able to use keepalive
                BrowserMatch "MSIE [17-9]" ssl-unclean-shutdown

        </VirtualHost>

        # Same documetn root for example.com (without www)
        <VirtualHost *:443>
                ServerAdmin admin@example.com
                ServerName example.com

                DocumentRoot /var/www/site2/

                ErrorLog ${APACHE_LOG_DIR}/error.log
                CustomLog ${APACHE_LOG_DIR}/access.log combined

                SSLEngine on

                SSLCertificateFile ${SSLCERTIFICATE}
                SSLCertificateKeyFile ${SSLKEY}

                <FilesMatch "\.(cgi|shtml|phtml|php)$">
                                SSLOptions +StdEnvVars
                </FilesMatch>
                <Directory /usr/lib/cgi-bin>
                                SSLOptions +StdEnvVars
                </Directory>

                <Directory />
                        Options FollowSymLinks
                        AllowOverride All
                </Directory>
                <Directory "/var/www/site2">
                        Options Indexes FollowSymLinks MultiViews
                        AllowOverride All
                        Order Allow,Deny
                        Allow from all
                </Directory>


                BrowserMatch "MSIE [2-6]"                                 nokeepalive ssl-unclean-shutdown                                 downgrade-1.0 force-response-1.0
                # MSIE 7 and newer should be able to use keepalive
                BrowserMatch "MSIE [17-9]" ssl-unclean-shutdown

        </VirtualHost>
</IfModule>

Aditional Information:

  • my site is hosted in a virtual machine in Azure (Ubuntu 14.04 LTS)
  • the domain name is from goDaddy
  • there is another configuration file for http (port 80)

Best Answer

Since your certificate is valid for both example.com and www.example.com, and both domains are configured to use the same directories, there is no reason that I can see for having them as separate VirtualHosts. I would remove the second VirtualHost and change the first one to look like this:

   <VirtualHost *:443>
            ServerAdmin admin@example.com
            ServerName www.example.com
            ServerAlias example.com

[the rest of the config should look the same as it does in your post]

    </VirtualHost>
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