Stop external USB keyboard repeating key presses on Vista

keyboardwindows-vista

We have an infuriating problem with a (Vista/Dell) laptop. When an external (Logitech) USB keyboard is attached to it, it regularly starts repeating key presses. When the user recently deleted an Outlook message, it deleted them all! When typing a message, suddenly it will start repeating the last keypress about 30 times (it varies).

It's not a mechanical issue. We've switched the keyboard out four times. Even tried a brand new one one. Every time it's the same. Also, the keyboard works fine on other machines.

The problem doesn't arise when the laptop's own keyboard is used – even if the external USB keyboard is still attached.

I'm stumped? Any ideas. Not using an external keyboard isn't an option due to our health and safety policy (…don't ask…).

Best Answer

Ahh... I've been through this with my Latitude D620 and my D630-derived Precision. In my case it is due to the PR01X port replicator and having the USB keyboard and USB Mouse (it judders) connected directly to the replicator. As a workaround plug the keyboard+mouse straight in to the USB on the side of the laptop.

For reference both the A02 versions of the replicator have this issue but an A00 one I have does not.

I hope that helps!