Switch won’t enable ports connected to network printers

networkingprinterswitch

I recenlty set up two different switches in two different locations and had similar problems with both of them when it comes to connecting a network printer.

Switches:

Switch 1: Netgear GS724T 24 Port Gigabit Smart Switch

Configured with 5 different VLANs. One port is the trunk, all others are untagged. Storm control & Loopback detection enabled.

Switch 2: D-Link DGS-1210 24 Port Gigabit Smart Switch

Mostly unconfigured (no VLANs). Storm control & Loopback detection enabled.

There are several printers on each location and in both sites there is ONE printer dosn't even activate the LED of the new switch when connected but works like charm when connected to an old switch.

In one location the non-working printer is a big Xerox copy/printer and in the second location it's an old HP network printer.

In both locations I've tried:

  • Firmware updates of the switches
  • Enabling/Disabling VLANs
  • Different Ports
  • Different Cables (Cat5e,Cat6)
  • Resetting the printers and switches

Has anyone ever experienced something similar?

Best Answer

Try configuring the duplex settings on the switch (connected to the printer) and the printer web interface manually and see what happens. Sounds like Auto Neg is failing for some reason.

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