I am trying to uninstall Symantec Endpoint Protection, but I can't, the services stuck at stopping. Symantec Endpoint Protection is installed on Windows 2003 R2 server. Any suggestions on how to do it without rebooting the server?
Thanks!
symantecsymantec-endpoint-protectionwindows-server-2003
I am trying to uninstall Symantec Endpoint Protection, but I can't, the services stuck at stopping. Symantec Endpoint Protection is installed on Windows 2003 R2 server. Any suggestions on how to do it without rebooting the server?
Thanks!
Best Answer
Use
End Process
/End Process Tree
fromTask Manager
. (Or try to terminate a process it's dependent on, if any - sometimes this will crash the process for you.)(There's also a CLI command,
taskkill /f
, if you're a CLI junky.)If that doesn't work, you have a "zombie process" which is hung waiting on a kernel resource. To kill a zombie process, you have to stop the kernel, which means rebooting.