Terminal server client’s printers load slowly

terminal-serverwindows-server-2003

A user's workstation has five printers installed. When she logs on to the terminal server (win2003 r2 sp2 x64), it takes five minutes for all the printers to become available in her terminal server session.

Her WinXP workstation uses RDP 5.2. Only the printer drivers are loaded on the terminal server, so we're using RDP's printer re-direction. No third party apps are involved.

The printers types are HP4100, HP4250 and HP4200. They are networked in her office in Oklahoma; the terminal server is located in Illinois.

Dozens of users with similar setups connect to this terminal server, but she's the only one experiencing this problem.

Best Answer

It's possible to add a registry key on the client PC that will result in only the default printer being mapped on login. This might help isolate the problem to a specific printer driver. If one driver (installed on the server) is the problem, replacing that driver with a newer one or with HP's Universal driver might help.

http://support.microsoft.com/kb/911913 - hotfix should not be required, skip to "How to modify the registry"

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