Fixing Import Job Creation Issues in Microsoft 365 Compliance for Exchange Online

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We r using Microsoft 365. I am trying to create Import Jobs in Information governance of Microsoft 365 compliance in Exchange Online. I am getting the message "To create import jobs, you must be assigned the Mailbox Import Export role in Exchange Online. After this role is assigned, it might take up to 24 hours before you can start creating jobs."

I have assigned myself the "Global Administrator" Role. In EAC > Admin Roles, I have assigned myself to "Organization Management". To the same "Organization Management" role, the permission "Mailbox Import Export" has been assigned. 3 days have passed since I assigned the roles.

Why am I not able to import yet?

Best Answer

Interestingly, the Classic Exchange admin center Does NOT show the 'Mailbox Import Export role ' assigned to the 'Organization Management' role group but the new version shows it as assigned!!!

After I assigned the permission to the role using the classical admin center, it works immediately!

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