Unable to RDP to a remote server — the user just stopped working

rdp

We have three servers hosted by Rackspace. I am using mRemoteNG to connect to all three. Historically, no problem. I could RDP to all three no problem. Then yesterday, one of them stopped letting me in, and it gives me this error:

RDP disconnected!  
Because of a protocol error, this session will be disconnected. 
Please try connecting to the remote computer again. 
Error code 3334.

I have tried to connect via the standard Windows RDP client. It just fails with no error. So it's not just the mRemoteNG client.

There are other users on the same server who can RDP to it just fine with their own user. But nobody can RDP to that box with my user. We also created new users, and none of them work for anyone either.

I have googled the snot out of this, and the ONLY fix I can find is to set mRemoteNG to use LARGEADDRESSAWARE. According to what I've read, the steps for this are as follows:

Use Visual Studio command prompt (the normal windows one won't work). Make sure to run as administrator
Enter the following command: editbin /LARGEADDRESSAWARE "C:\Program Files (x86)\mRemoteNG\mRemoteNG.exe"

Done.

But, when I do that, I am told: fatal error cannot open file C:\Program Files (x86)\mRemoteNG\mRemoteNG.exe

EDIT:

Remote server is Windows Server 2008 R2 Standard

Best Answer

Ok, problem solved.

We got onto the remote server as another user, went into:

Start > Admin Tools > Remote Desktop Services > Remote Desktop Services Manager

From there, I killed the session for my user. Then, when I tried again, I was able to RDP in.

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How do i redirect a mailto call from a windows 2008 server to the connected remote desktop client user

That would need to be a custom application that uses RDP virtual channels. This is not trivial, and would require installing the custom-developed component on both the terminal server and remote desktop client.

Virtual Channels is how all RDP redirection functions work, such as audio, clipboard, printing, and drive redirection.

http://msdn.microsoft.com/en-us/library/aa383546%28VS.85%29.aspx

Remote Desktop Connection stops working when connection is closed

The crash seams to be caused by a HP dll (storeng.dll) which causes an access violation:

00 ntdll!NtWaitForMultipleObjects
01 KERNELBASE!WaitForMultipleObjectsEx
02 kernel32!WerpReportFaultInternal
03 kernel32!WerpReportFault
04 KERNELBASE!UnhandledExceptionFilter
05 ntdll!RtlUserThreadStart$filt$0
06 ntdll!_C_specific_handler
07 ntdll!RtlpExecuteHandlerForException
08 ntdll!RtlDispatchException
09 ntdll!KiUserExceptionDispatch
0a ntdll!RtlpWaitOnCriticalSection
0b ntdll!RtlpEnterCriticalSectionContended
0c storeng!IsMachineInLDAPStore
0d storeng!CloseStorageDriver
0e vchannel!VirtualChannelOpenEvent
0f mstscax!CChan::IntChannelCallCallbacks
10 mstscax!CChan::ChannelOnDisconnected
11 mstscax!CMCS::OnDisconnected
12 mstscax!CTSProtocolHandlerBase::OnDisconnected
13 mstscax!CTSX224Filter::OnDisconnected
14 mstscax!CTSProtocolHandlerBase::OnDisconnected
15 mstscax!CTscSslFilter::OnDisconnected
16 mstscax!CTSProtocolHandlerBase::OnDisconnected
17 mstscax!CTSFilterTransport::OnDisconnected
18 mstscax!CTSTransportStack::OnDisconnected
19 mstscax!CTSTcpTransport::DropLink
1a mstscax!CTSTransportStack::Disconnect
1b mstscax!CTSFilterTransport::Disconnect
1c mstscax!CTSProtocolHandlerBase::Disconnect
1d mstscax!CTSProtocolHandlerBase::Disconnect
1e mstscax!CTSX224Filter::Disconnect
1f mstscax!CMCS::Disconnect
20 mstscax!CSL::Disconnect
21 mstscax!CTSProtocolHandlerBase::Disconnect
22 mstscax!CoreFSM::StartStackDisconnection
23 mstscax!CoreFSM::CCFSMProc
24 mstscax!CoreFSM::CC_Event
25 mstscax!CoreFSM::StartShutdown
26 mstscax!CTSCoreApi::ForceShutdown
27 mstscax!CRdpBaseCoreApi::AsyncForceShutdownRecvThread
28 mstscax!CTSMsg::Invoke
29 mstscax!CTSThread::RunQueueEvent
2a mstscax!CTSThread::RunAllQueueEvents
2b mstscax!CTSThread::internalMsgPump
2c mstscax!CTSThread::internalThreadMsgLoop
2d mstscax!CTSThread::ThreadMsgLoop
2e mstscax!CRCV::RCVMain
2f mstscax!CTSThread::TSStaticThreadEntry
30 mstscax!PAL_System_Win32_ThreadProcWrapper
31 kernel32!BaseThreadInitThunk
32 ntdll!RtlUserThreadStart

BUCKET_ID:  NULL_CLASS_PTR_WRITE_AVRF_storeng!IsMachineInLDAPStore+11e1

PRIMARY_PROBLEM_CLASS:  NULL_CLASS_PTR_WRITE_AVRF_storeng!IsMachineInLDAPStore+11e1

FAILURE_PROBLEM_CLASS:  NULL_CLASS_PTR_WRITE_AVRF

FAILURE_EXCEPTION_CODE:  c0000005

FAILURE_IMAGE_NAME:  storeng.dll

FAILURE_FUNCTION_NAME:  IsMachineInLDAPStore

FAILURE_SYMBOL_NAME:  storeng.dll!IsMachineInLDAPStore

FAILURE_BUCKET_ID:  NULL_CLASS_PTR_WRITE_AVRF_c0000005_storeng.dll!IsMachineInLDAPStore

    Image path: C:\Program Files\Hewlett-Packard\SimplePass\storeng.dll
    Image name: storeng.dll
    Browse all global symbols  functions  data
    Timestamp:        Mon Oct 14 18:23:32 2013 (525C1A84)
    CheckSum:         000B720E
    ImageSize:        000AD000
    File version:     8.0.0.57
    Product version:  8.0.0.0
    File flags:       0 (Mask 3F)
    File OS:          4 Unknown Win32
    File type:        2.0 Dll
    File date:        00000000.00000000
    Translations:     0409.04b0
    CompanyName:      Hewlett-Packard
    ProductName:       HP SimplePass
    InternalName:     storeng.dll
    OriginalFilename: storeng.dll
    ProductVersion:   8.0
    FileVersion:      8.0.0.57
    FileDescription:  Storage Engine Dll
    LegalCopyright:   Copyright(C) 2001 - 2013 Softex Inc.

Try to update this DLL.

Best Answer

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Remote Desktop Connection stops working when connection is closed

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