User folder not showing up in Windows Explorer

directorywindows-explorerwindows-server-2003

I have a user that logs into the domain receiving an error message regarding their "my documents" folder being inaccessible. Browsing the D:\Users directory using Windows Explorer on the server, the user's folder does not show up in the list (showing hidden and system files is enabled). However, using a command prompt, the users folder DOES show up in a DIR command list. I can also type the path (D:\Users\username) in the address bar in Windows Explorer and see the contents of the folder. But when I click to go up one level in the folder tree structure, it correctly goes up to the D:\Users directory but the folder isn't listed. Any thoughts?

Best Answer

HopelessN00b pointed out the easiest solution: Copy folder contents to new folder. Delete old folder. Rename new folder. Call it a day.

I actually created a new folder and moved the files from the old folder. Interestingly enough, after moving the contents out of the old folder, the old folder showed up correctly in Windows Explorer, albeit as an empty folder. I deleted it anyway and renamed the new folder, shared it and tested user connectivity. All is good.