Vmware converter hanging on “Retrieving source machine info”

vmware-convertervmware-esxi

I am trying to convert some machine's from a VM to another VM, both host ESXI 4.1, but I can never get past the screen where I select the VM and press Next, it will keep showing the message "Retrieving source machine info".

Now I have followed all guides on the internet: enabled SSH, checked .bashrc (that does not exists in ESXI 4.1??) etc.

I have 2 ESXI 4.1 servers in the network, both are SSH responsive but neither I can convert. I tried multiple PC's to convert from but still it does not work…

What should I check next?

Best Answer

Are you performing a V2V on a live Linux machine? I believe, based on the following statement that when they mention the .bashrc file they are referring to the guest system, not the host (ESXi).

VMware vCenter Converter Standalone 4.0.1 Release Notes

"Converter Standalone fails to connect to a powered-on Linux source if the .bashrc file contains an echo statement Converter Standalone might fail to connect to a powered-on Linux source machine if the given login account has a .bashrc file that contains an echo statement. Converter Standalone uses the SFTP protocol to copy files on the source Linux system, and SFTP fails at receiving the echo statement in the .bashrc file. As a result, Converter Standalone might stop responding for 10 minutes while retrieving source machine information or might display the following error message: Unable to query the live Linux source machine. See Connection to a Linux source fails despite correct SSH configuration (KB 1009153) for troubleshooting tips. Workaround: Remove the echo statement from the .bashrc file. You can safely place this echo statement in the .bash_profile file. This does not affect conversion tasks."