VMwre ESXi 5 – Hardware Health Status shows “Unknown”

healthmonitoringvmware-esxi

I have a Cisco UCSC-C220-M3SBE server that runs ESXi 5.0.0 to run 2 VMs for Cisco CUCM and Cisco Unity.

It is a standalone host, no vcenter.

If I go into the Configuration tab, then Health Status I get the following:

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I've tried Refresh and nothing happens.

I've tried Reset Sensors and get this error:

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This host used to show hardware status, so I'm not sure what is going on. I searched the VMware KB for that error and it came back with no results. I found this KB article searching for "health status unknown" but the "fix" was less than helpful:

If an unknown state appears where things are typically listed as OK,
then there might be a problem and it requires some investigation.

Anybody know how I can get the hardware health status to actually show up again without rebooting the host (assuming that even fixes it)?

Best Answer

Log onto the console and run /sbin/services.sh restart

Also, please update the ESXi version if you can. It's an old revision and you may be running into a bug/deficiency that's been resolved in a later version.

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