Watchguard mobile vpn: failed to get domain name

vpnwatchguard

I am struggling to connect to a VPN using Watchguard's Mobile VPN client, and could use some help. The error I'm getting is the following one (even with log level = debug), which I can't manage to find helpful:

2016-06-13T14:21:10.337 Launching WatchGuard Mobile VPN with SSL client. Version 11.10.4 (Build 487703)  Built:Oct 15 2015 11:08:58
2016-06-13T14:21:15.734 Requesting client configuration from 277.124.143.70:443
2016-06-13T14:21:15.807 FAILED:2016-06-13T14:21:16.697 FAILED:Cannot perform http request 12029
2016-06-13T14:21:16.704 failed to get domain name

Some things I've tried/details:

  • I have tried the suggestions from this question (specifying
    277.124.143.70:4100 in the 'server' field, but I'm still getting the same results)

  • I am running behind a proxy, but I do have 277.124.143.70 in my proxy
    bypass list, and I'm actually able to ping it.

  • I am also certain that my username/pwd are correct, as I am able to
    connect using a different PC

  • I made sure my TAP Windows adapter V-9 is not disabled too.

Does anyone have any clue as to why this happens? I have run out of ideas/websites to search

Best Answer

I had the same issue but the procedure below worked.

In IE--> Tools --> Internet Options --> 'Advanced' TAB : Unchecked: Use SSL 2.0 / Use SSL 3.0 Checked: Use TLS 1.0 / Use TLS 1.1 / Use TLS 1.2 Using IE 9. Just for reference.

https://community.spiceworks.com/topic/373400-watchguard-vpn-failed-to-get-domain-name

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