Website is live but ping times out

domain-name-systempingtimeout

I have a client's website that is running on GoDaddy hosting and started behaving very strange recently. The site is up and running but when I try to ping it I get time out. The problem is PayPal doesn't work also Google Webmaster reported the site is down.

The client spoke with support and they said there is no firewall or any other traffic filter on their side. The site itself is PHP.

Any ideas are welcome.

I've tried to send test IPN from PayPal to the payment URL and got:

IPN delivery failed. Unable to connect to the specified URL. 
Please verify the URL and try again.

Which makes me think that the website/server is inaccessible in some specific cases.
The site URL is http://www.flavourly.com

P.S.: I tried to ping it from different machines, ISPs and OS

Best Answer

A firewall at some level is blocking ICMP packets. If you don't have direct access then call support with more information e.g. host-tracker.com or ping.eu

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