What are the instructions to reset a Watchguard Firebox X1000

fireboxpassword-resetwatchguard

We had a Firebox X1000 model R6264S, and the power supply died. We purchased another one cheaply from Ebay, but I cannot find instructions anywhere about how to reset this device to factory defaults so I can reconfigure it. If anyone here has experience with this, I would appreciate it. (I cannot find any reset buttons on the front or back of it.)

I have tried holding the up button the front, and it says "Starting SysB…" before mentioning that it is going into "Loopback mode" but I am not sure what to do next or even which port to use after doing this step.

Best Answer

This should be what you're looking for (from System Manager Help):

Reset a non e-Series device manually

Turn the Firebox off. On the front of the Firebox, find and press the up arrow button.

Hold down the up arrow button while you turn on the Firebox, and continue to hold the button down until the LCD display shows the Firebox is running in safe mode. When the Firebox runs in safe mode, it is running in factory-default mode. In factory-default mode, the Firebox trusted interface is set to 10.0.1.1.

Connect a cross-over Ethernet network cable between your WatchGuard management station and the trusted interface of the Firebox. The trusted interface is labeled interface 1 on the Firebox. Change the IP address on your management station to 10.0.1.2 (or another IP address from which you can connect to the Firebox trusted interface at 10.0.1.1/24). If your management station uses Windows XP: From your Windows Start menu, select Control Panel > Network Connections > Local Area Connections. Click Properties. Select Internet Protocol (TCP/IP) and click Properties. We recommend that you ping the trusted interface from your management station to make sure you have an operational network connection. Open Policy Manager. You can open an existing configuration file, or create a new configuration file. Use the options available from the File drop-down menu. Select Setup > Feature Keys. Click Add and paste a copy of your feature key in the text box, if necessary. You can also import a Firebox feature key by clicking Import.

When you are ready, select File > Save > To Firebox. Save your configuration to the Firebox at IP address 10.0.1.1, with the administrative passphrase “admin”. After the Firebox restarts with its new configuration, we recommend that you change the passphrases for the Firebox. Select File > Change Passphrases to set new passphrases. You can now put the Firebox back on to your network and connect to it with the IP addresses and passphrases you set in your new configuration.

If you did not change the IP address or passphrase, you can connect to the trusted IP address 10.0.1.1 with the passphrase “admin”.

Related Topic