I have a network of users running Windows XP. Their driver for the office LaserJet 4250 was working fine until a few days ago.
The printer is accessible through the web management portal, and you can print through the configuration page.
When any user selects the printer from the CTRL-P print window, the system hangs, and the application will crash. Chrome, Acrobat, notepad.exe, Outlook…all crash if you even SELECT the printer from the list.
The printer is running at 192.168.168.202. There's other printers running successfully on the network, and we could turn one of the servers into a dedicated printing server if that would be the best choice. Then we can just print through that server.
Best Answer
I'm not a bettin man... but perhaps the workstations are trying to SNMP query the device for some basic status information and getting back some garbage they don't like. I'd update the firwmare for the printer, and for the jetdirect card, and see where that gets you. Very odd that they all do it at once so I'd point fingers at the printer.
You have ... rebooted it, right?