I looked in the device manager, but it shows a generic model.
I also have no access to the physical machine itself.
Windows – How to tell which model a disk drive is from Windows
hard drivewindows
Related Solutions
I've had success with Sysinternals Process Explorer. With this, you can search to find what process(es) have a file open, and you can use it to close the handle(s) if you want. Of course, it is safer to close the whole process. Exercise caution and judgement.
To find a specific file, use the menu option Find->Find Handle or DLL... Type in part of the path to the file. The list of processes will appear below.
If you prefer command line, Sysinternals suite includes command line tool Handle, that lists open handles.
Examples
c:\Program Files\SysinternalsSuite>handle.exe |findstr /i "e:\"(finds all files opened from drivee:\"c:\Program Files\SysinternalsSuite>handle.exe |findstr /i "file-or-path-in-question"
Best Answer
Since you have no physical access, I'm guessing this is a server? If it's got a proper RAID controller, you can't see the actual disks from inside the OS. Apart from using RAID management tools, there isn't any way around this, unless you've got light-out management.