I have a program that needs a printer with the Generic/Text Only driver to print shipping documents.
Some users in China (who use Windows XP and Windows 7) don't have the option to select this driver when installing a printer. The Generic/Text Only option is missing from the list of Manufacturers and Printers.
How can they "install" this driver? Can it be downloaded somewhere? I tried googling around, but couldn't find a reliable source. Most of the time the link leads you to install some sort of driver updater.
Best Answer
Would they happen to be running the Chinese version of Windows? It's a generic driver that ships with Windows from Microsoft. You should be able to get off the appropriate Windows CD/DVD or disk image. You might have to use the English language version of Windows to find it. I wonder if it got left off the Chinese version or if they're running legit Windows. It's so easy in Kowloon to get pirated copies that many people don't realize that's what they are.