We've got a terminal server that locks up frequently (well, explorer hangs, not a complete freeze; we can 'fix' it by restarting the print spooler service) due to a bad printer driver.
The event log doesn't seem to contain any useful information. Is there any easy way to identify the problem driver without uninstalling the lot and re-adding them one by one (there are a lot of drivers installed and as the problem is intermittent this would take forever).
Best Answer
I had this issue a while back with a terminal server. We found the cause to be a Nortel scanning/printing driver that had been installed on the server with VoIP software. The easiest way is to go and find all the installed drivers on the server. Go to Printers and Faxes, right click, server properties. Go to drivers tab, and verify each one is compatible with your OS version. Remember PCL5e over 6, and keep user drivers off of the server!
Also give this a shot...Print Stress test from Citrix http://support.citrix.com/article/CTX109374