Windows Server 2012 – Distributed Scan Server service won’t start

windows-server-2012-r2

I just purchased a printer/scanner (Epson WF-7620) and am trying to configure it as a network printer/scanner for the first time. I have it connected to my server computer via a USB printer cable. I installed all of the print management roles but the scan server role/feature won't start. Printing works fine through the network. I can get on a desktop and see the printer that's on the server and print to it. I can also use the scanner but I have to be on the server to do it. I can't seem to figure out how to get it to allow me to use the scanner to scan documents and have the server place the scanned documents into a shared folder on the network. Any ideas?

I'm assuming the problem is because the scan server service won't start but I can't figure out how to get it to do so to safe my life. Thoughts?

Thanks in advance.

Best Answer

Why do you not configure the server with SMTP (point that to your eMail server) and then it can do "scan 2 email" as explained by Epson here.