Under System Properties / Remote, The "Allow remote connections to this computer" is enabled. Also under Service Manager / Local Server, "Remote Desktop" is enabled.
However, the "Remote Desktop Services" service listed in "services.msc" is not running and cannot be started – the start operation is disabled.
I wouldn't have thought the "Remote Desktop Services" role would be required for allowing an Administrator's RPD connection? (It was at one point installed, then removed) — it is confusing as to the distinction between the two features.
Any ideas on how to get the RDP service operating for admin purposes?
Best Answer
I've been having the issue on a 2012R2 Broker Server for a few months. Everytime I patched the server and rebooted the RD Broker Server would fail to fully start. The only KB's I could find all referenced that you can't/shouldn't run the RD Broker Role on a DC. I wasn't! My only recourse was to perform a re-installation of RD Broker Role and recreate the RD Farm.
Remote Desktop Management Service fails to start with error -2010841087 and continual error messages that the broker server could not be found.
Discovered that the 'RDCmc' Database was in "Recovery Pending" mode. I simply toke the DB Offline then brought it back Online (right click DB --> Tasks -->Online/Offline). The Remote Desktop Management service was able to start and RD Collections reappeared.