Windows – “System cannot find the file specified” trying to reinstall network driver

driversnicwindowswindows-xp

After uninstalling Symantec Enpoint Protection (manually) one computer (Windows XP) has an inoperative NIC; it shows up in device manager as conflicted.

I tried doing a windows repair from CD, which did not improve the situation. When I went to reinstall the drivers, driver installation failed with:

Cannot install this hardware

The system cannot find the file
specified

I've deleted the NIC in device manager without improvement.

Best Answer

Delete the following registry value and then restart the machine:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Network\Config 

I found the solution in a forum. The original discoverer had to make a very expensive call to Microsoft support.