I have a Windows Server 2012 R2 running WSUS in the domain. I can see several Windows 8.1 computers not reporting status for over 2 weeks, and not installing any new updates, in the WSUS console.
On the client computer, manually clicking on 'Check for updates' results in an infinite loop of the client computer 'checking for updates' despite having a reliable and fast Ethernet connection to the WSUS server.
I have restarted the Windows Update service multiple times and removed the C:\Windows\Software Distribution directory, to no avail. The clients just keeps on searching for hours and hours with no end in sight.
Any ideas what I can do since Windows Update never displays any error message?
Best Answer
I was able to solve the problem by deleting the SoftwareDistribution and then running this reset tool: https://support.microsoft.com/en-us/kb/971058.