This forum thread on citrix.com contains a solution which may work for you:
Thread: Citrix MFCOM Service did not respond as expected
One post points to several Citrix support articles. In one of these articles a possible cause is mentioned:
The Access Management Console in
Citrix Presentation Server 4.5
leverages MFCOM and CPSCOM interfaces.
In order to use a remote Presentation
Server in the Access Management
Console discovery process, the remote
Presentation Server must be enabled
for network COM+ access. If the remote
Presentation Server is not running
Internet Information Services (IIS),
then typically network COM+ access is
not enabled.
And a resolution:
Enable network COM+ access. The
following describes two methods of
enabling network COM+ access.
Don't use a password. Generate a passphrase-less SSH key and push it to your VM.
If you already have an SSH key, you can skip this step…
Just hit Enter for the key and both passphrases:
$ ssh-keygen -t rsa -b 2048
Generating public/private rsa key pair.
Enter file in which to save the key (/home/username/.ssh/id_rsa):
Enter passphrase (empty for no passphrase):
Enter same passphrase again:
Your identification has been saved in /home/username/.ssh/id_rsa.
Your public key has been saved in /home/username/.ssh/id_rsa.pub.
Copy your keys to the target server:
$ ssh-copy-id id@server
id@server's password:
Now try logging into the machine, with ssh 'id@server', and check-in:
.ssh/authorized_keys
Note: If you don't have .ssh dir and authorized_keys file, you need to create it first
to make sure we haven’t added extra keys that you weren’t expecting.
Finally, check to log in…
$ ssh id@server
id@server:~$
You may also want to look into using ssh-agent if you want to try keeping your keys protected with a passphrase.
Best Answer
I have not tried this myself but have read of others who have had success with it. Hope it helps. Slim Jim
"If you've lost your Citrix Administrator Account you can't access the Citrix Management Console, which means you can't change anything in your Citrix farm. Citrix should prevent you from deleting the last administrator account, but that doesn't work if this is an Active Directory object. In this case you should delete all the local metaframe administrators so the local admin automatically gets the full administrative privileges in the farm. Slim Jim is an official but unsupported Citrix utility which does just that. Follow the steps outlined in this article to recover administrative access to your citrix farm. At the end of the article there are some links for extra additional information. "