I'm having a major problem with our Zebra ZTC LP2844-Z
We have the printer plugged into an HP JetDirect 175x, and this has an ip address of 10.0.9.21
I've added the printer to our print server machine, and shared it on the network as "LabelPrinter"
Upon adding the printer to the client pc (LabelPrinter on printserver), i can print a test page, and print a "hello" message using notepad.
However, it will not print labels from our Business Post (courier) software
The document goes into the print queue, and says it is printed, however it does not.
I've also tried connecting the printer directly via ip address (circumventing the print server pc), and it will not print the label.
So it is not a case of missing drivers on the print server pc.
I then tried connecting the printer directly via usb, and it will print the label.
Any idea as to what's going wrong?
This setup was working, however the previous print server failed, and i had to rebuild it from scratch, and re-add the printers to workstations etc…
Best Answer
We had a similar problem when we added another Zebra, same model as yours, a while back. The IT person from the courier company removed the Zebra supplied printer driver and replaced it with generic text. That might not work for you but may be worth a try.