How would you advocate not using a shared spreadsheet to track bugs / issues

issue-trackingmanagement

In our company, the developers want to use a proper bug tracking tool to manager issues in our application. The management however insists on using a shared spreadsheet (formeerly a shared excel file, now a spreadsheet on a web base solution allowing concurrent access).

Their argument is that the spreadsheet allow them to have a more highlevel view of the state of the project as they can see how many bugs are open with a quick glance. This also allow them to see who is working on each bug, and get estimation of the time required to close them all (as developer are required to fill time estimation of the bug they are working on).

As you can understand, this is not really practical to use for the developers (bug tracking software were invented for a reason). So how can I advocate bug tracking software to ease the work of the developer ?

As a bonus, which software would you recommend that would allow the management to be able to get their feedbacks (number of bugs opens, who is working on them, time estimation) with a high level view ?

Best Answer

So how can I advocate bug tracking software to ease the work of the developer ?

Given this statement:

the spreadsheet allow them to have a more highlevel view of the state of the project as they can see how many bugs are open with a quick glance.

you need to be looking at systems that have reporting tools that effectively allow the creation of spreadsheets in "real time" (or as close to it as possible). When you find one of these explain that having the developers use a "proper" system will mean that the data they're interested in will (hopefully) be more accurate and up to date (for example).

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