Here's a snapshot of my pivot table.
I want to create a calculated field that displays the percentage from the
Responded column (C) over the Ticket # column (B) as in column G.
The Ticket # column is a column of value text strings (e.g. 413456, 464313) and the Responded column is a list of 1's and 0's. In my pivot table I am taking the count of all Ticket # and the sum of the Responded.
I tried to create a calculated field with the following formula
=Responded/COUNT('Ticket #')
but this gave me the same as Sum of Responded. How can I create a calculated field that gives me the % in column G?
Best Answer
From my experience and what another SO member posted,
COUNT
doesn't seem to work well in pivot table field calculations. I managed to count the distinct tickets by creating a helper column of 1's and 0's in my data source. (Thanks to this response from Siddarth Rout.)Once you have 1's associated with each distinct tickets, I simply created the calculated with
Responded/Ticket #
.