I guess that what you want is to see the operation like this: "operationName()".
I don't have a good solution (dunno if there is a configuration property that allows to hide the arguments in Visio) but two possible workarounds:
param1 and param2 are the arguments of the operation in the call, you can delete the name (i.e. define the argument name as the empty string)
and then you would see the operation like this "operationName(,)"
You can directly give the name "operationName()" to the message call (without relating the call with the operation in the class. However, be careful with this solution, because then if you change the name of the operation in the class diagram, the name of the message in the sequence diagram won't be updated
Best Answer
File -> New -> Software and Database -> UML Model Diagram
After that you should see the UML groups (on the left hand side bar) , which Sequence diagram should be present.
HTH someone else.
It seems only Visio 2013 and Visio 2016 are supported, according to Microsoft docs here : MS Office Article