Exporting Crystal Report to PDF throws error: Error detected by export DLL: (541)

crystal-reportscrystal-reports-8.5

We have several Crystal Reports (version 8.5) that we run from VB6 and VB.Net. Most of these work just fine to export to PDF, but two reports (out of many) throw this error when exporting to PDF:

Error detected by export DLL: (541)

The error seems to be an unhandled error in Crystal, and we've tried changing every parameter we can think of with no luck. Any ideas? TIA.

Best Answer

I'm not familiar with your exact problem, but since this only happens to 2 reports out of many, here's a few suggestions you may not have asked yourself yet:

  1. Does this happen every time or sporadically? (If it's sporadic, consider network/server issues)

  2. Are these 2 reports brand new or have they worked quite well for a long time and have just now crashed? If it's the latter, look at any new programs you've installed.

  3. What's different about these 2 reports? Are the PDFs saved in a different location than the others?

  4. Do they pull data from different sources than the other reports?

  5. The most drastic solution would of course be to rewrite the rpt file from scratch.

Edit

Some googling found this page. The links on this forum topic have been dead for years, but here's a possibility:

  1. Copy the files from the following directory: %systemroot%\Crystal

  2. Paste the files to the System directory. For example, in Terminal Server, the System directory is generally: Winnt\System32

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