In-Page Analytics not working

google analytics

When trying to look at In-Page Analytic in firefox I get this message:

"Problem loading In-Page Analytics
We've identified problems in your setup. These may cause problems loading In-Page Analytics.

  1. Your site doesn't load ga.js from Google. If you host the Google tracking code on your own servers, it isn't updated automatically and can miss important changes.

  2. We didn't find a tracking snippet on your site. In-Page Analytics cannot load. Please make sure you have tracking installed correctly. If your snippet is included in a separate JavaScript file, you'll have to manually check it is being loaded correctly."

When trying to view In-Page Analytic in Chrome I get:

"Access denied. Please try relaunching In-Page Analytics from the report.[Error: 20006]"

I don't understand why this is not working because when I look at other reports in Google Analytic like page views everything seems to be working fine…

Any help would be much appreciated.

Alex

In-Page Analytics misleading error box

Best Answer

Recent web browser updates block http scripts from loading in a https session by default. In the URL bar click the shield icon and Load unsafe script to show in page analytics.

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