IPHONE: This is not a test user accout please create a new account in the sandbox environment ERROR

iphoneiphone-sdk-3.0

I have created an iphone application with in-app purchase.

5 out of 10 users are reporting the following message when they try to buy something using in-app purchase:

This is not a test user accout please
create a new account in the sandbox
environment.

I have tested the in-app purchase and I never got such error.

any clues?

any help is appreciated. thanks.

Best Answer

Is this an ad-hoc or distro build? Is the product cleared for distribution in iTunes Connect? You'll see that message if you try to purchase a product before it's been green-lit for release.

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