When trying to open Outlook 2007 on Windows Server 2003, I get this error message:
“A dialogue box is open. Close it and try it again.”
I try and open Outlook in safe mode by using outlook /safe (in the Run command) and it works fine after it says configuring outlook accounts "Please enter your full name and initials below" (the full name and intials fields are already prefilled) and I click the OK button on the same and I answer the RSS Feeds subscription as either Yes or No.
Once I try closing and reopening Outlook, again I see the same error message as “A dialogue box is open. Close it and try it again.”
This does not let me open any new window to send emails. How can I fix whatever is causing this error?
Best Answer
It could possibly be due to an add-in that is acting up. Try to determine which add-in it is by disabling them one by one until it is identified. To disable an add-in, go to the Tools menu, click Trust Center, and then click Add-ins. A list of add-ins are listed. For each Type of add-in you see, choose them in the Manage listbox at the bottem and click Go. Uncheck the add-in to disable it.