R – Workflow: Pause for Duration SPD WF Action hangs

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Currently, I'm developing a SPOnline workflow trying to automatically assign a task monthly, quarterly, or yearly based on a drop down box value. From what I've been testing, the pause for duration, set at 5 minutes, seems to hang and does not resume the workflow after pausing. I have tried removing the pause for duration action and have had a successful task assignment. Heres how it flows currently with the problem:

Step / Action

1 / Workflow Initialized

2 / Determine Month/Qtr/Year based on drop down list

3 / Pause based DDL value (This is where it hangs)

4 / Set document approval status to Pending

5 / Assign a task

6 / Set document approval status to Completed

No matter what time interval I set it to, it seems to hang and not complete the workflow or go to the next task. I've tried the following steps:

• Debugging the workflow by removing pause for duration step

• Changed regional settings to match server

• Broken up workflow actions into multiple steps and vice versa (seeing if pause needs to be seperated out)

• tried 5,10,15,30 min and 1 hour pauses

Any suggestions on what to look at or if Pause for Duration is not working properly? Thanks!!

Best Answer

There was a hotfix to address a problem with the "pause for duration" actions not firing. However, I think this was rolled into SP1, so you should have that applied already:

Hot fix blog entry

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