On a particular project we're working with a total of 10 team members.
After about a year working on the project (and using Mantis as a bug-/feature-tracker eversince), the bugtracker gets more and more difficult to use, as no standard has been setup that explains how to create new tasks, how to comment tasks etc. This leads to multiple entries for the same bugs, inability to easily find bugs when searching for them etc.
How do you organize your bugtracker? Do you use a lot of (sub)categories for different portions of your application (GUI, Backend etc), do you use tags in the title of tasks (i.e. "[GUI][OptionPage] The error")?
Is anyone in your team allowed to introduce new tasks or is this step channeled through a single "Mantis-master" (who would then know whether a new report is a duplicate or an entirely new entry)?
Best Answer
Always link a version control system commit to an issue and back so that you know which commits were made do solve which issue and why a certain commit was done.