SharePoint 2013 “sorry, something went wrong” error

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Every time I try to edit the homepage of a sub site, I get this error:

Sorry, something went wrong

An unexpected error has occurred.

Web Parts Maintenance Page: If you have permission, you can use this page to temporarily close Web Parts or remove personal settings. For more information, contact your site administrator.

TECHNICAL DETAILS

Troubleshoot issues with Microsoft SharePoint Foundation.
Correlation ID: e600839c-9ba3-8086-3aaa-67ad6e8baef0

Date and Time: 4/1/2014 8:21:33 AM

I'm fairly new to SharePoint. If anyone could shed some light on this, it will be greatly appreciated.

Best Answer

This is a pretty generic error in SharePoint that can be caused by any number of things. You can take a look a the Web Parts Maintenance Page by adding "?content=1" to the URL of your page. If you recently added a web part to the page or some other customization, this will allow you to turn it off.

More than likely though, you will have to do some digging. Whenever you ih that page and get an error, you get a correlation id like in your example above. You can dig deep into the logs by finding them (typically in C:\program files\common files\microsoft shared\web server extensions\15\logs). Look for the most recent file and do a search it in and see if you can find that correlation id. If you can't find it you might try the previous log. When you find matching entries for the correlation id, you should get some idea to the component that is failing and causing your issues.

Related Solutions

SharePoint – An unexpected error has occurred

If you would like to know what exact error description is, then you need to make following changes in your SharePoint web application web.config file.

CallStack="false" changed to CallStack="true"
<customErrors mode="On" /> changed to <customErrors mode="Off" />

Save it and do IISRESET from command line.

Open Page again then you will get exact error.

Error when trying to edit Content Query Web Part in SharePoint 2013

Going through your logs, the error you are getting is

   System.ArgumentNullException: Key cannot be null.  Parameter name: key   
 at System.Collections.SortedList.IndexOfKey(Object key)    
 at System.Collections.SortedList.ContainsKey(Object key)    
 at Microsoft.SharePoint.Publishing.WebControls.ContentByQueryToolPart.AppendListTypes(SortedList sortedListItems, SPListTemplateCollection listTypes)    
 at Microsoft.SharePoint.Publishing.WebControls.ContentByQueryToolPart.populateListTypeDropDown()    
 at Microsoft.SharePoint.Publishing.WebControls.ContentByQueryToolPart.populateCBQControls()    
 at Microsoft.SharePoint.Publishing.WebControls.ContentByQueryToolPart.OnPreRender(EventArgs e)    
 at System.Web.UI.Control.PreRenderRecursiveInternal()    
 at System.Web.UI.Control.PreRenderRecursiveInternal()    
 at System.Web.UI.Control.PreRenderRecursiveInternal()    
 at System.Web.UI.Control.PreRenderRecursiveInternal()    
 at System.Web.UI.Control.PreRenderRecursiveInternal()    
 at System.Web.UI.Control.PreRenderRecursiveInternal()    
 at System.Web.UI.Control.PreRenderRecursiveInternal()    
 at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

Ensure that "Title" column for all items in that list are not null. This is the mostly likely cause for this issue.

Best Answer

Related Solutions

SharePoint – An unexpected error has occurred

Error when trying to edit Content Query Web Part in SharePoint 2013

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