The server response was: 5.7.57 SMTP – Office 365

asp.netoffice365smtp

Currently we have a web form that send's emails which has stopped working months back with the migration of Office 365 at our company. I have eliminated all other code while troubleshooting and just run email portion to get the following error : "System.Net.Mail.SmtpException: The SMTP server requires a secure connection or the client was not authenticated. The server response was: 5.7.57 SMTP; Client was not authenticated to send anonymous mail during MAIL FROM ".

I have found many solutions on the web/stack overflow with the same error code, tried changing the code to proposed solutions and have had no luck.

Tried many different email aliases that are listed in our global address list with no luck for my account, different ports(25,587), different smtp addresses, and have had no luck so far.

Multiple users are stating "This code unfortunately is no longer valid with Office 365. Error message that comes up is The SMTP server requires a secure connection or the client was not authenticated. The server response was: 5.7.57 SMTP; Client was not authenticated to send anonymous mail during MAIL FROM [HE1PR05CA0133.eurprd05.prod.outlook.com] " on the article linked below.

Send SMTP email using System.Net.Mail via Exchange Online (Office 365)

My code seen below.

    Dim mail As MailMessage = New MailMessage
    mail.From = New MailAddress("email12345@company.com")
    mail.To.Add("email12345@company.com")
    mail.Subject = "Test"
    mail.IsBodyHtml = False
    mail.Body = "Test"

    Dim SmtpServer As SmtpClient = New SmtpClient

    SmtpServer.Host = "smtp.office365.com"
    SmtpServer.Port = 587
    SmtpServer.UseDefaultCredentials = False
    SmtpServer.Credentials = New System.Net.NetworkCredential("MyEmail", "MyPass")
    SmtpServer.DeliveryMethod = SmtpDeliveryMethod.Network
    SmtpServer.EnableSsl = True
    SmtpServer.TargetName = "STARTTLS/smtp.office365.com"
    Try
        SmtpServer.Send(mail)
    Catch ex As Exception
        Response.Write(ex.ToString)
    End Try

As it seems this is happening to many people, I would like to know what they are doing to resolve it?

Best Answer

I resolved this issue by creating app password for my outlook365 account. You can create/manage app password as following.

Go to My Account >> Security & Privacy >> Additional Security Verification >> Create and manage app passwords

Create an app password and use it in your code. Hope this will solve your issue

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