Adding a credit card to Paypal – internal error “We are not able to process your request. Please try again later”

paypal

Problem: When I try to add a credit card on PayPal, I get the error message:

Internal Error. We are not able to process your request. Please try again later.

On Internet Explorer this happens as soon as I start to add a credit card. On Chrome the same message happens after entering my credit card details.

Best Answer

Answering my own question, in case this helps anyone. I called Paypal for help and they solved the problem by directing me to a simpler page, which wasn't affected by whatever technical issue caused the original error:

https://paypal.com/creditcard

(NOTE: PROCEED WITH CAUTION. At the risk of stating the obvious, you should never follow a
link someone posted online and then put your credit card into it. This is only safe if you 
retype the address yourself, so you can be sure you're going to a page controlled by 
https://paypal.com/)
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