Kickstarter – Kickstarter and Amazon Payments: ‘Functionality Has Been Disabled’

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So, Double Fine's Kickstarter effort is about to come to a spectacular end.

While they clearly do not need my help, I have been trying to fund the project. Kickstarter uses Amazon Payments to process transactions, and the final step of checkout shoots you over to their site:

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However, having logged into my amazon.com account, I get redirected to a page reading: "This functionality has been disabled for your account. Please contact-us to know more."

If I try to create a new amazon.com user at https://payments.amazon.com, the 'Country' field is locked to 'United States' and can't be edited. It may be relevant that my Amazon account has my country as Australian, seeing as that's where I live.

Why will they not take my money?

Best Answer

Problem solved, no thanks to the canned response I got from Amazon.

I had to create a new Amazon.com account (rather than a new Amazon Payments account, as the canned response told me to), then use that to sign into Amazon Payments.