I need to be able to change the "from" email address when the form info gets emailed to me. The form captures the customers' email addresses…and when the email of all that info gets to us its currently showing from "no-reply@cognitoforms.com" and I need the from email to be the customer's email address he/she entered on that form. How can I get it to change this?
Cognito-forms – Change FROM email address on emailed forms
cognito-forms
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I am a developer for Cognito Forms.
We will be including this feature in our December release. You will be able to set your email address so that all notification emails will be sent to you, you can also create an email address field and set that field as the 'From' for the email notification. By doing this you can respond using the notification as long as the user filling out the form has included a valid email address.
You can learn more about and follow the progress of this feature on our Trello board.
You can see an example of how this will look in the following screenshot.
I am a developer with Cognito Forms. Unlike the notification email, you can only have one recipient for a confirmation email. However, we are planning to provide support for multiple email notification configurations in the near future. You can follow our progress on this feature over on our Idea Board.
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Best Answer
I am a developer for Cognito Forms. We cannot change who the email is coming from. The from address will always be “no-reply@cognitoforms.com” however if you have a name field inside of your form you should be seeing the users name as part of the subject line.
In later releases we do plan to give you the ability to change what the subject line of the notification email looks like. You can follow the progress of this on our Idea Board.