I just created a complex form using Cognito Forms and when testing the form using the URL and the embed code, form data submits but nothing happens on the page. The confirmation message never appears and the URL never redirects (I have tried both options). Anyone else run into this and have a solution?
Cognito-forms – Cognito form not showing confirmation
cognito-forms
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Best Answer
I am a developer for Cognito Forms. We recently released support for conditionally visible fields, sections, content, etc. based on custom calculations on forms. As part of this we also conditionally hide these fields when sending email notifications with submitted form data. Unfortunately there was a small bug related to conditionally hidden content fields, which your form uncovered (because it was quite complex!). So while the entries are being saved, the email notification is not being sent and the confirmation is not displayed. The fix is currently being tested and will be deployed soon. You can avoid the issue for now by not sending detailed email notifications.
Thanks for also submitting this as a bug report! Bug reports through our product are the appropriate way to report issues, as this site is intended as a forum to ask questions about how to use Cognito Forms and other web apps to solve problems.