Cognito Forms – Why Emails Stop Sending and How to Fix It

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I've been using my Cognito form since the beginning of August and it has been sending me notifications to my e-mail up until this morning. I only have 108 submissions. Why would it stop notifying me? BTW- I've checked my junk mail just in case it started being marked as spam but it's not going there either.

Best Answer

I am a developer for Cognito Forms. We did experience some down time with our email provider on 8/27/14. We were able to identify and resolve the problem and have taken steps to ensure that the problem will not occur again. Users still had the ability to submit forms, only email notifications were affected. We apologize for any inconvenience this may have caused.