cognito-formsexport
I set up four forms and one receives hundreds of submissions. I have been wasting a lot of time copying and pasting the information from the form into an Excel document, because I was having difficulty exporting. Every time I try to export the data, I click on the file and the file is blank.
Can someone please help me with why I keep seeing blank information?
I am a developer for Cognito Forms.
You can print individual entries using the Print button and save to PDF (with Google Chrome) or print to PDF if you have Acrobat or another product that enables PDF printing. Also, we are planning to support PDF/DOCX Export in a future release. We have not yet considered XLSX export of individual entries. We also support restful JSON webhooks for posting submitted entry data into other systems, which is a great way to track things without relying on physical documents.
You can now enable Save & Resume on your Cognito Forms, which allows users to easily save their work in progress and return at a later time to complete and submit their form.
Best Answer
I work for Cognito Forms support. If you will file a support request (by logging into your account and then clicking on your name in the top right corner and selecting Support) then we can assist you in getting a good export of your data.