We are interested in using the free version of Cognito Forms.
In what situations will the 1% fee apply while on this plan?
Also, when someone fills out the form and has attachments, can those attachments accompany the reply email on the free plan?
Cognito-forms – Pricing and attachments
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Best Answer
If you use a form under the free plan to take a payment, then Cognito will keep 1% of the payment amount (in addition to Stripe's fee. Stripe is a third party that will process card payments).
Uploads by people submitting a form are possible under the free plan. However, under the free plan Cognito will not email the uploaded file to you (possible when you pay). It will, however, include a link in the email that will let you access the uploaded files in your Cognito account.
So far I've set up a few simple Cognito forms for two different clients, all under the Free plan and found it to be very good.