Is it possible to receive the email notification with entry details from a submitted Cognito Form in plain text?
Cognito-forms – Receive Cognito Form results as Plain Text email
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I am a developer for Cognito Forms.
You can use the email notification field as a 'CC' for other email addresses. You have the ability to add more then one email in the "To" field by separating each email address with a semicolon (;).
You are welcome to submit a Feature Request with some specific use cases for a dedicated 'CC' field.
You configure email notifications and confirmations in Cognito Forms via Submission Settings, which is accessed on the green footer on the Build page or by clicking on the submit region of the form. Here is the help documentation for this feature:
https://www.cognitoforms.com/support/20/building-forms/notification-emails
https://www.cognitoforms.com/support/13/building-forms/confirmation-emails
Notifications can be sent to anyone, registered users or not, and you can include multiple email addresses. Confirmations are sent to the individual filling out the form, so are limited to a single email address. You can optionally include all form entry data, include a detailed receipt, and even include form fields in a custom subject and message for your notifications--lots of options.
The WordPress plugin just provides an integrated experience, but is definitely not required. Cognito Forms is a fully hosted service, so nothing actually runs within WordPress, and all emails are processed using Mandrill, an enterprise transactional email service by MailChimp, so email are not processed by your WordPress site.
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Best Answer
It is possible to include entry details in the body portion of the message by picking fields to include in the message body. This is an alternative to selecting to include all entry details, which uses a table to show each field and value.
However, even if only the message body is included, the email is still sent as an HTML email message, with limited formatting. Is this your question, to send just as a true plain text email with absolutely no formatting. If so, would you describe the scenario where this is helpful?
We worked hard to ensure that the email notifications would look good (or at least be readable) on mobile devices. However, email is a tricky thing, so any insight into your specific needs will be helpful.