Cognito-forms – Showing internal fields in Cognito Forms in confirmation email

I am a developer for Cognito Forms. We recently released support for conditionally visible fields, sections, content, etc. based on custom calculations on forms. As part of this we also conditionally hide these fields when sending email notifications with submitted form data. Unfortunately there was a small bug related to conditionally hidden content fields, which your form uncovered (because it was quite complex!). So while the entries are being saved, the email notification is not being sent and the confirmation is not displayed. The fix is currently being tested and will be deployed soon. You can avoid the issue for now by not sending detailed email notifications.

Thanks for also submitting this as a bug report! Bug reports through our product are the appropriate way to report issues, as this site is intended as a forum to ask questions about how to use Cognito Forms and other web apps to solve problems.

I am a developer for Cognito Forms. Currently we don’t allow for additional users within a single Cognito account. However, this is a feature we are actively working on and plan to add in an upcoming release, and you can follow its progress on our idea board. In the interim, you can set each specific form to send its entry notifications to one or more email address. This is under the Form Settings menu, and you can check the box to include entry details as well. This would allow other people in your organization to review the entries without having to log in. Hopefully this is a good workaround for your organization until we add multi-user support, but if there are additional features you’d like to see, you can use our request form.