facebookfacebook-messengerfacebook-notifications
I would like to receive an email when someone sends me a message on Facebook. This used to happen by default.
Is it still possible to set it up somehow?
Update (Dec/12): Mehper C. Palavuzlar's solution stopped working for me (and apparently for at least some other users) AND I have stopped receiving email notifications AGAIN.
Are email notifications still available?
The screen now looks this way:
I would check the following:
If the problem still exists then according to this Facebook FAQ Article you should report the problem by completing this form (You must be logged in to Facebook to see this form.)
Facebook Help Article for completeness:
My Messages are not loading.
If you are seeing a blank page when accessing your Messages, please follow these steps:
- Make sure that you are using the most recent version of your internet browser. Click here for information about updating your browser.
- Try manually refreshing the page a few times (Ctrl+r on PCs; Cmd+r on Macs).
- Check if this issue is occurring on a different computer as well.
If the problem persists, please submit a report here.
Most of the answers suggested using the Report a Problem tool, but after submitting that form it said they don't guarantee a response, which pretty much meant it's not a support option and I'm still on my own. Then I found a help page that seemed relevant:
I don't receive notifications for new messages.
If you aren't getting notifications when you receive a new message, please let us know.
And the let us know portion linked to the page that says:
Missing Notifications
If you aren't getting message notifications, you've come to the right place. Please use this form to tell us more.
Here's the address: facebook.com/help/contact/230396490410489
After submitting I got a popup box saying they'll get back to me.
Until I can personally confirm that it worked, this is an option.
Best Answer
Go to your Account Settings and select Notifications from the left pane. Now you can see the Notification Settings page: https://www.facebook.com/settings?tab=notifications§ion=Facebook&view
Select "You'll receive: All notifications, except the ones you unsubscribe from" and click "Turn On" next to "Messages" under "You've unsubscribed from emails about:". That's all.