There is no setting for 'Comments on Facebook ads' anywhere to be seen in Facebook business manager or under my personal notification settings?
We used to receive notifications of every comment on every ad we run (these ads are 'unpublished' posts). But they suddenly stopped. My boss is going nuts! How can I turn them back on.
Best Answer
Managed to finally figure this one out.
Like I said we used to get these and they suddenly stopped. No notification setting seemed to apply.
I went to one of the existing email comments and clicked 'Unsubscribe' at the bottom.
On this unsubscribe page I got a clue
Then on your notification settings click 'Edit' next to 'Email' and search for
Comments on your links
and clickTurn On
next to itYou must also enable
Comments on your videos
and possibly other options.There may be other settings to turn on related to 'Links'. I'm not quite sure how a 'link' is an ad comment but it seems to be the one to enable.